“I love helping organizations to achieve their goals, and making a positive impact on the community. Endeavour provides a fun and stimulating environment in which to do both…”
What is your educational background and work experience?
I am a MASc candidate in Mechanical Engineering at the University of Toronto with a BASc in Engineering Science from the University of Toronto.
I have worked as a Mechanical Engineering Intern at Autoliv Electronics Canada Inc., Project Planner at CANEUS NPS Inc. and Waterfront Director at Camp Nominingue.
Why did you choose to volunteer with Endeavour?
I love helping organizations to achieve their goals, and making a positive impact on the community. Endeavour provides a fun and stimulating environment in which to do both, so it was a natural choice.
Please describe the project that you worked on.
I worked on two projects. While one was for a national professional association and the other was for a local charity, both involved restructuring the clients’ organizations, and defining areas of responsibility to allow them to streamline their decision-making processes and operate more effectively.
What was your role on the volunteer project and what are some of the activities that you performed?
I was a consultant on the Canadian Association of Professional Pet Dog Trainers (CAPPDT) engagement, and a Senior Consultant on the Alli’s Journey engagement. In the first engagement, I interviewed the client’s directors and surveyed members of the organization, analyzed the organization’s needs and operations, identified areas for improvement, and proposed solutions to the Board. In the second, I chaired meetings with the client’s President, guided my team in structuring our analysis and solutions, and developed an implementation plan and evaluation metrics for our proposal.
How has volunteering with Endeavour helped you personally and professionally?
Volunteering with Endeavour, I learned how to manage both consulting projects and relations with competing stakeholders, but I also learned how much I enjoy solving organizational problems. While originally trained as an engineer, this spurred me on to pursue management consulting professionally, and the insights and experiences I gained through my projects with Endeavour helped me land a position as an associate with the Boston Consulting Group.
Any advice for future Endeavour volunteers?
- At the outset, make sure to very carefully identify the key obstacle preventing the client from achieving its goal. More important than solving the problem correctly, is to solve the correct problem.
- With all the information out there today, you could easily waste years doing research. The trick is to spend the necessary time at the beginning to come up with the right questions, and to determine what would be the bare minimum information required to answer them. Answering the questions then reduces to simply filling in the blanks, but can quickly consume all remaining time if not guided by clear direction.